Cancel your order

If you are a consumer, you can cancel your purchase within 30 calendar days of receiving your order, without giving any reason. Use the button on this page: it is the quickest way and gives you a record showing the date and time.

You can also send us your decision by email at info@ornawall.com, stating your name, your order number and the products. The conditions for returns and refunds are in our returns and refunds policy.

You can withdraw from your purchase within 30 days of delivery, without giving a reason. Press the button and fill in your details.